Website info request

Subject Line:

INFO REQUEST > Website for XXX

Body Text

Hi XXX,

We’re keen to get started on your website – but first, we need a few things from you.

Below is the full list of what we’ll need across the project, but to get started on your home page proof, we only need the Stage 1 items.

I’ve attached the site map again for reference – shout out if anything’s unclear!

<delete any items not needed + add in anything extra you do need>

Stage 1 > To start your home page:

  • <insert any custom items discussed for homepage>
  • Logo files – and style guide (if you have one)
  • Selection of images – the best good quality, high resolution photos that you have (to be used as banners + for design elements)
  • Any existing marketing collateral – brochures, business cards etc so we can align the website design
  • Design inspo – a few websites you love (and a couple you hate), with quick notes on why so we can understand your preferences (doesn’t have to be from the same industry)

Stage 2 > For the rest of the site build:

  • <recheck notes + site map + insert specifics for others pages – links, documents, images, copy notes, testimonials, logos, form fields etc>
  • Blog page – please send 3 sample items (eg media releases, blogs/articles or PDFs)
  • Calendar – 2-3 event examples that cover different types (e.g. free/paid, public/private)

Stage 3 > To go live:

  • Domain access – login for your domain registrar or contact details for your IT team (whoever manages your domain)
  • Google account email – ideally the one used for your Google Business Profile or Ads (we’ll use it to connect Analytics)
  • Meta Pixel – if you have it (if you don’t + want to set up, here’s how > https://www.facebook.com/business/help/952192354843755?id=1205376682832142)

Any questions, just sing out.

Looking forward to getting those first few items so we can add your site to our workflow!

Before you send!

  1. Double check what’s been supplied – via email, job brief task + job folder. Don’t ask for things you already have pls – eg if they gave the domain details, then delete from the info request.
  2. Delete any unnecessary items from the template before sending
  3. Customise Stage 1 + Stage 2 with the actual items discussed during thebriefing call/meeting.
  4. Attach sitemap – and make sure it’s the final agreed version.
  5. Start a new email – don’t reply on a previous trail.
  6. Update Asana – comment with the send date + assign back to yourself with a follow up date.